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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Stacie Smith

Stacie Smith

October 25, 2024

5  out of  5
rating by Stacie Smith
"Friendly, knowledgeable, and always ready to help staff. I highly recommend them to anyone looking for insurance"
We responded:
"Hi Stacie, thank for recognizing our awesome team members with your 5 Star review. We think they are great too! - Jeff"
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Ramesh Vemulapalli

October 3, 2024

5  out of  5
rating by Ramesh Vemulapalli
"We have been long-term clients of Jeff Hamilton and State Farm. They have always provided us with wonderful service. I am writing this review based on my recent experience with them when we needed a last-minute insurance quote to purchase a condo. They, especially, Hadley Wilkins, truly exceeded my high expectations. Hadley's timely responsiveness was remarkable; every query I had was addressed promptly and efficiently, making the process smooth and stress-free. What stood out the most was Hadley's professionalism. Jeff Hamilton has always offered competitive prices and excellent value for the coverage we needed. I highly recommend this insurance agent to anyone looking for top-notch service and great value."
We responded:
"Ramesh, thank you for your feedback! I’m pleased to hear that you’ve had a positive experience with our team over the years, especially with Hadley’s assistance on your recent condo insurance needs. We're happy to have you as a Good Neighbor! If you need anything else or have any questions, feel free to reach out anytime. - Jeff "
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P Bruce

September 17, 2024

5  out of  5
rating by P Bruce
"Hadley Wilkins has always been very responsive, knowledgeable, and customer-focused. We are very lucky to have her represent State Farm for us! Thank you Hadley!"
We responded:
"Pat, thank you for giving Hadley a five-star review! We think she is great too and it's nice to see our customers recognize our team! - Jeff"
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Sherryl Moore

September 13, 2024

5  out of  5
rating by Sherryl Moore
"Have been a customer for 18 years!! Had a chance to switch on rec. insurance and we knew it would be a mistake. Jeff’s staff have always gone above and beyond!! How often does an insurance agent get a thank you? Well here is one. Thank you for always putting your customers first. You and your staff have always been such a blessing!! I appreciate how flexible and accommodating you are. Recently a family member had a terrible experience with a different insurer and it made me realize just how awesome you all are. Thank you!!!"
We responded:
"Wow Sherryl, I can't tell you how much your 5 Star Review means to our team! We really do appreciate our customers, and it is nice when we get to work with people like you and Darryl! Thanks for sharing your experience with our office and we look forward to many "Moore" years to come! - Jeff"
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Scott Callaway

August 30, 2024

5  out of  5
rating by Scott Callaway
"I'm new to State Farm insurance and Jeff and his team couldn't be any easier to work with and all their rates were less than what I was paying before. Jeff and Braden have made the transition easy."
We responded:
"Scott, so glad to have you with us. We really appreciate the 5 Star Review and look forward to working with you! -Jeff"
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Don Deem

August 23, 2024

5  out of  5
rating by Don Deem
"Always prompt professional service. I would highly recommend."
We responded:
"Your 5-star review made our Friday, Don! We really appreciate your business and you taking the time to let others know about your experience. -Jeff"
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Dan Melconian

August 21, 2024

5  out of  5
rating by Dan Melconian
"State Farm has been great to me! I had one accident years ago, and they made the process completely painless. Recently, I left them when moving in with my partner. There have been issues with closing on the selling of my house and I've had to ask for extensions to the coverage from State Farm; *even though I'm leaving*, Nadoly has been _awesome_ helping me out. If only 95% of the companies out there had customer service that was a tenth as good as my experience with State Farm!! 5 stars all the way, and I'll recommend State Farm to anyone that asks me. If I could only convince my partner to stay with them....I'd be happy to go back to them!"
We responded:
"Hi Dan, thank you so much for the wonderful 5 Star review. We think Nadoly is pretty awesome too! You are welcome back anytime and hopefully we can win your partner over too! Jeff Hamilton "
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Julie Dias

July 16, 2024

5  out of  5
rating by Julie Dias
"We had the pleasure of using them for our insurance needs while we lived in college station. Hadley was fantastic to work with and always was quick to get back to me on any questions I may have had. I definitely recommend! You will not regret it."
We responded:
"Julie, so glad we were able be handle your insurance needs while you were in Aggieland, and we really appreciate your 5 Star Review. Hadley prides herself in taking care of our customers and she is going to miss you and Jonathan. "
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Mark Phillips

July 11, 2024

5  out of  5
rating by Mark Phillips
"Jeff Hamilton's team has been quick to respond to our emails and very helpful in getting our insurance transferred from out-of-state. We're long-time State Farm customers and we have been happy with our choice to go with Jeff."
We responded:
"Mark, we appreciate your 5 Star Review! We are excited to be part of your State Farm journey and look forward to serving you for many years to come! "
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Phillip Ross

July 2, 2024

5  out of  5
rating by Phillip Ross
"In preparation to our move to College Station, my wife and I met with Jeff Hamilton to discuss our insurance policy. Jeff explained our coverage in detail and answered all our questions. We are impressed with professionalism and expertise of Jeff and Hadley!"
We responded:
"I enjoyed visiting with you and Janet last week and really appreciate you taking the time to give us a 5 Star Review. We look forward to working for you for many years to come. "
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James Thomson

May 22, 2024

5  out of  5
rating by James Thomson
"Excellent customer service. Wish I had called them years ago!"
We responded:
"James, we appreciate the Five Star Review. We strive each day to provide great customer service and are glad to have you with our agency now! "
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Karen Wooley

May 10, 2024

5  out of  5
rating by Karen Wooley
"Great service, quick processing, and saved $ -- AWESOME!"
We responded:
"Hi Karen, thank you for leaving us a 5 Star Review! Glad we were able to help you save $ too! Look forward to working with you! "
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Jennifer Mills

April 24, 2024

5  out of  5
rating by Jennifer Mills
"Hadley Wilkins from Jeff Hamilton's office was great to work with! Quick and complete reponses to my questions, pleasant on the phone, efficient with my home purchase details, and got me a great price on both home and auto insurance!"
We responded:
"Jennifer, so glad to hear about your experience with Hadley and our office and we appreciate your 5 Star Review! Thank you for taking the time to let others know! "
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Kathy Mcpherson

April 19, 2024

5  out of  5
rating by Kathy Mcpherson
"Working with Hadley at Jeff Hamilton State Farm WAS A BREEZE! She provided a competitive quote for a bundled homeowners, Auto and RV policies and immediately provided all documentation need for the bank and glove box. Full written policy documents were received in the mail days later. I love working with State Farm, local companies, and with kind and efficient folks! Thanks Hadley!"
We responded:
"Kathy, thank you for your awesome review! We enjoy taking care of our customers and really appreciate those who take the time to share their experience. We look forward to helping you with all your insurance needs. Hope you have a great weekend! "
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Erin Richards

March 22, 2024

5  out of  5
rating by Erin Richards
"We have had nothing but great experiences with the Jeff Hamilton Agency. We have worked almost exclusively with Hadley in the office and she is always extremely helpful in anything we need. Both my husband and I work in the insurance industry and understand how crazy it can be, and yet Hadley continuously shows amazing customer service. We have full faith and trust in her and the whole team. We purchased our first home last year and were able to bundle our coverage for home and auto at an amazing price. On auto alone we saved $1600 a year! Hadley was also able to help us deal with our mortgage company making our escrow payment to State Farm, it took so much off our plate and made the process so easy. If you are looking for a new agent look no further and give the Jeff Hamilton office a call!"
We responded:
"Wow Erin, I really appreciate you taking the time to let others know about your experience with our office. Hadley really enjoys what she does, and it shows in how she takes care of our customers. We look forward to working with you and Bryan for many years to come! Hope you have a great weekend! ⭐⭐⭐⭐⭐"
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Shelby Patty

January 22, 2024

5  out of  5
rating by Shelby Patty
"My husband and I moved from Colorado a few months ago. We were finally in the process of home buying and quickly needed to switch our insurance over to a provider in Texas. I reached out to Jeff Hamilton who quickly connected us with Hadley. She made the process so easy, and they quoted us with the best coverage. Hadley handled everything for us on the back end with our home buying as well. A fantastic experience overall! Very thankful!"
We responded:
"Shelby, thank you for sharing your experience! Hadley and the rest of our agency team take pride in responding to customers' needs quickly and making sure they are taken care of. Thank you for letting us take care of your insurance needs and welcome back to Texas! "
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Bert Nitzke

January 12, 2024

5  out of  5
rating by Bert Nitzke
"Great customer service and very quick to respond to questions!"
We responded:
"We appreciate your feedback on our customer service, Bert! Providing great customer service and quick responses to your questions is our priority. If you ever have more questions or need assistance in the future, feel free to reach out to us. "
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Jessica Hejl

January 11, 2024

5  out of  5
rating by Jessica Hejl
"I saved money on my auto insurance switching to State Farm!"
We responded:
"That's what we love to hear, Jessica! We're glad you were able to save some money with your switch. Welcome to our State Farm family! -Jeff"
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Kelly E

December 7, 2023

5  out of  5
rating by Kelly E
"Everyone is so friendly, quick to respond, and genuinely happy to help. We are so glad we switched back to State Farm!"
We responded:
"Kelly thanks for the 5 Star Review! We are excited to win you back to State Farm and look forward to taking care of your family's insurance needs. Merry Christmas!"
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Aleda Barry

September 22, 2023

5  out of  5
rating by Aleda Barry
"I have been with them for a while and they are amazing! Customer service is the BEST!"
We responded:
"Aleda, we think you are the best and appreciate the ⭐⭐⭐⭐⭐ review!"
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Emily Sparks

September 22, 2023

5  out of  5
rating by Emily Sparks
"We love our insurance guru, Jennifer! She’s always so personable and helpful, and takes the time to explain everything so we are fully knowledgeable about our account. If you’re looking for someone to help you out, you’ll want Jennifer!"
We responded:
"Emily, I really appreciate you taking the time to provide a 5 Star review! I love Jennifer's new title "guru", we are going to have to start using that around the office. Again, thanks for letting others know about your experience with our agency team. "
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Jenna Wayland

September 22, 2023

5  out of  5
rating by Jenna Wayland
"I had a ton of questions, Jennifer was very knowledgeable and patient and helped give me all of the information I need!"
We responded:
"Thanks Jenna for the ⭐⭐⭐⭐⭐ review and the shout out to Jennifer! She really enjoys helping people and taking the time understand their individual insurance needs. "
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Hank Roraback

July 10, 2023

5  out of  5
rating by Hank Roraback
"Hard to find anything but a “5” to list here. The staff is beyond top notch. As an example, I just requested a copy of my homeowners declarations page to give to my storage place so I can avoid paying them for insurance I already have. Sent SUPERSTAR Hadley an email. No rush. No emergency. It took her maybe THREE minutes until I got what I needed. But in all honesty, that’s pretty much their standard. Plus Jeff is great at discussing options that are fair to both you and the company. He knows that stuff like the back of his hand. Yes…State Farm, while competitive, is a bit more than some, but this is a golden example of getting what you pay for. And when you add in layer after layer of exceptional service, jumping right onto any issue including a claim, and great insights into the best options to benefit me, Jeff Hamilton’s crew gives me a bigger bargain than I could ever quantify."
We responded:
"Thank you, Hank, for being such an awesome customer and giving us a 5-star review! We are always here to help and do our best to make each customer experience a positive one. We appreciate you taking the time to out of your busy day to write such a nice review. We look forward to taking care of you and your family for many years to come!"
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Brian Jacobsen

April 28, 2023

5  out of  5
rating by Brian Jacobsen
"Nothing but good things to say. Great service and everything was explained very well."
We responded:
"Thank you for providing 5 Stars Brian. We really appreciate you taking the time!"
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Yina Liu

April 27, 2023

5  out of  5
rating by Yina Liu
"I had a horrable accident last year, and my former insurance was a nightmare to deal with. Matt helped me with the new policy with State Farm and was extremely helpful during this process. Highly recommended!"
We responded:
"Hi Yina, We are glad you made the switch to the Jeff Hamilton State Farm Agency! Our team prides itself in making the process simple. Thank you for taking the time to provide a 5 Star Review! "